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Privacy Policy

Updated: 10/24/2025

  1. Introduction
    • Welcome to Prairie Home Alliance (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website PrairieHomeAlliance.com (the “Site”) or use our services. Please read this policy carefully.
  2. Information We Collect
    • We may collect personal information from you in a variety of ways, including:
      1. Personally Identifiable Information (PII): Information you voluntarily provide to us when you fill out a contact form, request a quote, or schedule an appointment. This may include your:
        1. Name
        2. Email address
        3. Phone number
        4. Home address (for service quotes)
        5. Information about your home improvement needs
      2. Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, and pages you have viewed.
      3. Cookies: We may use cookies to help customize the Site and improve your experience. You can remove or reject cookies in your browser settings, but this may affect the availability and functionality of the Site.
  3. How We Use Your Information
    • We use the information we collect to:
      1. Provide, operate, and maintain our services.
      2. Respond to your comments, questions, and requests for service (e.g., providing quotes, scheduling appointments).
      3. Send you communications, including by phone, email, and text message, regarding your appointments or services.
      4. Send you marketing and promotional communications (including text messages) if you have provided your express consent to receive them.
      5. Improve our website and marketing efforts.
      6. Comply with legal and regulatory obligations.
  4. Disclosure of Your Information
    • We do not sell your personal information. We may share your information in the following situations:
      1. With Service Providers: With third-party vendors who perform services for us (e.g., CRM providers, email marketing, SMS messaging platforms, financing partners).
      2. By Law or to Protect Rights: If we believe the release of information is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others.
      3. Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
  5. SMS/Text Message Communications
    • If you elect to receive text messages from us, we will use your mobile number to provide you with appointment reminders, service updates, and (if you separately opt-in) marketing messages. All text message communications are subject to the SMS/Messaging Terms in our Terms and Conditions.
  6. Data Security
    • We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
  7. Your Rights
    • Depending on your location, you may have certain rights regarding your personal information, such as the right to request access, correction, or deletion of your data. To make such a request, please contact us using the information below.
  8. Children’s Privacy
    • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. 
  9. Changes to This Privacy Policy
    • We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date. We encourage you to review this policy periodically.
  10. Contact Us
    • If you have questions or comments about this Privacy Policy, please contact us at:
      • Prairie Home Alliance
        203 Eastgate Drive
        Washington, IL 61571
        (309) 699-9571
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