Privacy Policy
Effective Date: 1/1/2025

Prairie Home Alliance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us by phone, text, email, or in person.

1. Information We Collect

We may collect personal information from you in the following ways:

  • Directly from You: When you request a quote, schedule a consultation, complete a form, subscribe to our communications, or communicate with us.

  • Automatically: Through cookies and tracking technologies on our website.

  • From Third Parties: Such as referral partners, lead generation services, or social media platforms.

Types of personal information we collect include:

  • Name

  • Address

  • Email address

  • Phone number

  • Project details

  • Communication preferences

  • IP address and browser/device information (if visiting our website)

2. How We Use Your Information

We use your information to:

  • Provide you with requested services and project estimates

  • Schedule appointments and communicate project updates

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Comply with legal obligations

3. Text Messaging & Phone Communication

By providing your phone number, you consent to receive calls and text messages (SMS) from Prairie Home Alliance, including for marketing purposes, project updates, and scheduling reminders.

  • Message and data rates may apply.

  • You can opt out of marketing texts at any time by replying “STOP.”

  • Consent to receive text messages is not a condition of purchasing services.

We comply with the Telephone Consumer Protection Act (TCPA) and take steps to ensure all automated communications are appropriately authorized.

4. Email Marketing

If you provide your email, we may send you promotional messages, service updates, or newsletters. We comply with the CAN-SPAM Act, and every email will include:

  • Our physical business address

  • A clear way to opt out of future messages by clicking “unsubscribe”

You can also opt out by contacting us directly.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers and contractors who help us deliver services

  • Marketing partners for campaign delivery (with your consent)

  • Legal or regulatory bodies when required by law

All third parties are obligated to keep your data secure and use it only for the intended purpose.

6. Data Security

We use industry-standard security measures to protect your personal information. While we do our best to safeguard your data, no system can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to:

  • Access or correct the personal information we hold about you

  • Request deletion of your data

  • Opt out of certain types of data use (e.g., targeted advertising)

To exercise your rights, please contact us using the details below.

8. Cookies & Tracking

Our website uses cookies to improve your experience and analyze usage. You can manage or disable cookies in your browser settings. Third-party tools (like Google Analytics) may also collect anonymized usage data.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

Prairie Home Alliance
203 Eastgate Dr Washington, IL 61571
(309) 699-9517
marketing@prairiehomealliance.com
www.prairiehomealliance.com